01
Agentic AI
Give a defined task to an agent that can plan the steps, use approved tools and keep work moving, with clear boundaries and a route back to your team.
Think: enquiry → research → draft response → reviewPractical AI. Real business.
More time for
the work that
matters.
AI agents and thoughtful automation for the calls, decisions and everyday work that keep your business moving.
Find your first opportunityStart with one process. Build from there.
A better way through the everyday
Illustrative enquiry workflow People stay in control
01 / What we do
Useful intelligence.
Across your business.
From the first enquiry to the back office, we help connect your systems and take repetitive work off your team’s hands.
02Phone &
Phone &
enquiry agents
Help callers get a useful response. Capture enquiry details, answer agreed questions and route the next step to the right person or system.
Setup from £400 · Support from £20/monthExplore telephone AI & compare options03CCTV
CCTV
intelligence
Turn camera events into useful information. Explore alerts for site activity and unusual events, with relevant footage surfaced for human review.
Think: camera event → relevant context → informed actionExplore CCTV, hospitality & ANPR examples04Business
Business
automation
Join up the tools your business already uses. Reduce rekeying, move information between systems and give routine tasks a reliable path from start to finish.
Think: new order → system updates → team notified05Finance
Finance
automation
Take repeat work out of invoice handling, reconciliation and reporting. Keep approval steps and a clear record, so your finance team can focus on exceptions and decisions.
Think: invoice → extracted details → approval → posting06Google Ads &
Google Ads &
SEO intelligence
Bring your advertising, search visibility and analytics into focus. Use AI to identify useful improvements, understand performance and turn the numbers into practical next steps.
Review from £40 · Managed service from £5/monthThink: performance data → useful insight → agreed improvements07Email replies &
Email replies &
prioritisation
Find the enquiries that need attention and prepare useful replies. Choose drafts for your approval or automated responses to agreed enquiry types, with clear rules for routing and escalation.
Setup from £40Think: incoming email → priority & context → draft or agreed replyExplore email automation & try the studioStarting prices are indicative and depend on the agreed scope. Advertising spend, third-party subscriptions and usage are agreed separately.
Every solution is scoped around your processes, systems and data. The examples above show possible workflows; your implementation starts with what your business needs.
A local voice for your business
A better answer.
A clearer follow-up.
A natural Northern voice on a local number. Answers from facts you approve. The right details captured and an email to your team after every call.
Discover telephone AI02 / How we work
Start small.
Make it useful.
Then build.
AI can give your business more capability. We turn that capability into working processes, shaped around your knowledge, your tools and the people who use them.
We help you choose a useful starting point, connect and configure the solution, and support it as it becomes part of the everyday.
Talk through an idea-
Find the friction
Walk through a process with your team. Identify the repeat work, the handovers and where a useful change could make a difference.
A clear starting point -
Build a focused pilot
Agree the scope, connect the necessary tools and test a working solution against real scenarios, including the moments that need a person.
Something you can see and assess -
Put it to work
Roll out with clear ownership and guidance for your team. Review how it performs, refine the details and expand when it makes sense.
A practical next step, at your pace
From capability to a working process
Put it in your business context.
Choose an example. Explore how the work, connected tools and human decisions fit together.
An example: turning a phone enquiry into a useful handover.
Phone enquiries / Step 03
Capture the enquiry. Know when to hand over.
The agent handles the agreed conversation, with a person responsible for exceptions.
- The task
- Answer approved questions and capture needs, sizes, timing and callback permission.
- Connected tools
- The configured voice agent, capture playbook and agreed call review process.
- Your team
- Take over exceptions and decide anything outside the approved facts.
- The next step
- The owner receives a useful summary after the call.
Example workflows. Connections, permissions and review points are agreed around your business and the systems you use.
Choose a step to explore03 / Built around people
Intelligent systems.
Human judgement.
The aim is to give your people more capacity. We design the boundaries, handovers and approval steps as carefully as the automation itself.
Clear permissions
Agree which systems and data an agent can access, and what it is allowed to do.
Human review
Set approval points and sensible escalation for exceptions, uncertainty and important decisions.
Practical visibility
Make activity understandable, with appropriate records and a clear owner for each process.
Your next step
What would you
like to take
off your plate?
Tell us about a process that takes too long, an enquiry that gets missed or a task your team repeats. We’ll start with your business and explore a useful next step.
[email protected]Prefer email? You can contact us directly using the address above.