Process Analysis & Mapping

Generate process descriptions, diagrams, or customer journey maps.

Process Map Generator
Prompt:
Analyse the process named "
".
The trigger/start event is:
.
The steps are:

The end event/outcome is:
.
Generate the following output:
using a
format for the diagram.
Customer Journey Map Generator
Prompt:
Create a customer journey map for a
trying to achieve the goal: "
".
Consider key stages like "
" and touchpoints like "
".
Present the map as a
. Include customer actions, thoughts, feelings, and pain points at each stage.
Strategic Analysis Techniques

Apply frameworks like PESTLE, CATWOE, Cause & Effect, and Root Cause Analysis.

PESTLE Analysis
Prompt:
Perform a PESTLE analysis for
. Consider the impact on
. Present the results as
.
CATWOE Analysis
Prompt:
Perform a CATWOE analysis for the system/process: "
". Output the analysis as
.
Causal Analysis

Explore causes, effects, and root causes of problems or events.

Cause & Effect Analysis
Prompt:
Analyse the potential causes and effects related to the event/problem: "
".
Consider potential causes like: "
" and potential effects like: "
".
Present the analysis as
.
Root Cause Analysis (5 Whys)
Prompt:
Perform a '5 Whys' root cause analysis for the problem: "
". Start with the initial question: "
". Show the chain of questions and answers leading to the potential root cause(s).
Gap & Options Analysis

Analyse current vs future states and evaluate potential options.

'As Is' Process Mapping
Prompt:
Based on the following description, map out the 'As Is' process for "
":
Present the output as a
.
Gap Analysis
Prompt:
Perform a gap analysis.
Current State ("As Is"):

Future State ("To Be"):

Focus on identifying
. Output the results as
.
Options Analysis
Prompt:
Analyse options to address the problem/goal: "
".
Evaluate the following options:
Use these evaluation criteria: "
".
Present the analysis as
.
Requirements & Documentation

Generate requirements document outlines or user stories.

Document Outline Generator
Prompt:
Generate a standard document outline/template for a
for the project/feature named "
". Include standard sections covering areas like:
.
User Story Generator
Prompt:
Write a user story in the format "As a [type of user], I want to [perform some task] so that [some goal/benefit]".
User Role:

Desired Action:

Goal/Benefit:

Optionally, add acceptance criteria based on:
.
Risk Analysis

Document potential risks in a structured format.

Prompt:
Document the following potential risk:
Risk Event: "
".
Potential Cause(s): "
".
Potential Impact(s): "
".
Present this information as a
.
Implementation Planning

Generate outlines or checklists for project implementation.

Prompt:
Create an implementation plan outline for the project/change: "
". Include key phases such as
. Provide the output as a
.
RISEN for Business Analysis

Apply the RISEN framework (Role, Input, Steps, Expectation, Narrowing) to BA tasks.

RISEN Prompt: BA Task Example
Prompt:
**Role:** Act as a
.
**Input:** Your task is to
based on the following information: "
".
**Steps:** Follow these general steps:

**Expectation:** Provide
.
**Narrowing:**
.
More Prompt Concepts & Examples

Explore alternative frameworks and general prompting tips.

Alternative Prompt Frameworks

Try these structured approaches for different BA tasks:

APE Framework (Action, Purpose, Expectation)
Prompt:
the following: "
". The purpose is
. I expect the output as
.
Other BA Prompt Examples

More specific prompt ideas for BA tasks:

Stakeholder Analysis:** Identify potential stakeholders for a project about [Project Description]. For each stakeholder, list their likely interest and influence level (High/Medium/Low).
Meeting Agenda:** Create a meeting agenda for a [Meeting Type, e.g., requirements workshop] about [Topic]. Include objective, attendees (roles), key discussion points, and timings.
Glossary Creation:** Based on the following text, create a glossary of key business terms and their definitions: "[Pasted Text]"
Test Case Ideas:** Generate high-level test case ideas (positive and negative scenarios) for the user story: "[Pasted User Story]"
Prompting Concepts Visualised

Visualising prompting concepts using Mermaid:

Basic Prompt Interaction
graph LR; A(Your Input / Prompt) --> B(Language Model); B --> C(Generated Output / Response);
Iterative Prompting
graph LR; A[Initial Prompt] --> B{LLM Response}; B -- Evaluate --> C{Satisfied?}; C -- No --> D[Refine Prompt]; D --> B; C -- Yes --> E[Use Response];
Common Prompt Components
graph TD; P(Prompt) --> R(Role / Persona); P --> T(Task / Goal); P --> C(Context / Input Data); P --> F(Format / Output Style); P --> X(Constraints / Negatives);